Customer comments...

Wilton Construction prides itself on our quality workmanship. That quality is reflected within the letters of praise and feedback forms that we constantly receive. These letters come from both homeowners and insurance companies, and not only provide us with the gratitude of a job well done, but also help us to continually improve ourselves to help make your project go as smooth as possible. Below are a few exerts from letters and feedback forms.

 

“Very good service. Excellent work.”
- R. & T. Hudgins, August 2008

“Love working with Brian Brown – courteous, helpful and thorough!”
- Mistr, August 2008

“The contractors were very professional and did a very good job. We really appreciate everything.”
- Henley July 2008

“Just wanted to confirm that everything looks great at our house! Chuck did a superb job. They were all very pleasant to work with and excellent painters.”
- Mills, July 2008

“Just wanted to drop you a note and tell you how happy we are with our house. In the beginning we never thought our house would be the same, now we can hardly remember that it ever happened. I would like to thank your whole crew from the framers down to the painters. Mostly, we would like to thank Marcus Thompson for being patient with my wife and me. I think we called him every day. Most people don’t realize the mental stress that goes along with a house fire but I think Marcus is very aware of this. I would highly recommend Wilton Construction to anyone.”
- S. Nash & D. Chattin, July 2008

“We were particularly pleased with the courtesy and professionalism of all the Wilton employees. We were especially pleased with the attitude of Marcus Thompson. He was quick to respond with a cheerful manner despite our frequent calls. He certainly is an asset to the Wilton organization.”
- Dawes, May 2008

“Our 100 year-old historic home was severely damaged by fire and smoke, water and mold. It was our good fortune that brought Wilton Construction Services into our life to help us sort out the stressful and chaotic decisions that needed to be made in reconstructing our house. All the crews can’t be praised highly enough, especially Brian Martin. The compassion and care for the revitalization of our historic house by all the people involved with Wilton was tremendous. For quality workmanship, intelligent and the thoughtful people to perform this task, Wilton Construction Services, Inc is beyond comparison.”
- S. & A. McGlynn, April 2008

“The craftsmanship was excellent! Great attention to detail. Very courteous field personnel!”
- Read, April 2008

“This is just a quick note to thank you, Richard, and all the employees of Wilton Company very sincerely for reconstructing our home as a result of a lightning strike and fire. After a very traumatic event, the first decision we made was the best decision we made---, selecting Wilton as our prime contractor for rebuilding. We made our selection only after meeting you and listening to your thoughts and expertise. We also had reports of your company’s reputation in the fire reconstruction business. We were most impressed and satisfied with your rescue group led by Neil Harding. We met and admired the carpentry experts, Corky and Kenny and Shawn and crew- they did a fabulous job of reconstructing the garage roof and the roof over the main house and all other important carpentry activities throughout the house. Also, thanks to Mac who protected our cabinets and returned them to us in great condition. Special thanks to Tommy, Philip, Chuck and Jason 1 and Jason 2 are true painting professionals. Richard, you are most fortunate to have employees of such high caliber and experience. This doesn’t come easily and without a lot of effort on your part. Once again, thank you.”
- C.F. Morgan, March 2008

“Very good service on entire job.”
- Daniel, August 2007

“Thanks, Marcus, for the good work on my water damage problem. You chose good workers to do the job and you, yourself, were courteous and patient with all my concerns about the repairs. Your office staff was so helpful and patient and they helped out right away.”
- Owens, July 2007

“Marcus Thompson was wonderful to work with. He was extremely knowledgeable and helpful during the entire process. In addition, his winning personality made him a dream to work with.”
- Johnson, March 2007

“Thank you for helping us in our time of need. Your staff was friendly and always available for our many questions and concerns.”
- Swailes, February 2007

“A recent water overflow turned my home into a disaster zone for over three months. It was unexpected, unwelcomed and very disturbing. After the initial shock, however, the accident acquired a brighter side: Wilton Construction... The opposite of my previous experiences proved to be the case with your company. Seasoned, talented men showed up on time, did exactly what was promised, sometimes improving the original, and kept me informed as to the ongoing.”
- H.D., July 2006

“Marcus Thompson and his crew were exceptional. Not only was Marcus very helpful, he was also very patient answering tons of my questions. His crew was efficient and the work was first rate. Their workmanship and professionalism should be commended.”
- C.B., July 2006

“Corky, Charles, Mac and Phillip are great ambassadors for Wilton.”
- J.B. & K.B., July 2006

“All of your people were prompt and professional.”
- N.G., June 2006

“Neil was great to work with and was professional in every way. I always got prompt response to every call I made, from both Neil and the office staff.”
- B.B., Feb. 2005

“Mr. Harding was extremely thoughtful in trying to get my repairs done. Your employees working on repairs were workers and showed great respect for my home.”
- A.G., Feb. 2005

“I just wanted to make you aware of one of your employees going above and beyond his duties.”
- D.H., Central Virginia Bank, Assistant Vice President & Branch Manager, Sept. 2004

“Everyone with Wilton Construction, and we mean everyone, was truly superb!”
- A.M. & S.M., June 2004

“Tom and I want to thank you and your professional staff, 5+ all around!”
- J.T.W., May 2004

“We’d like to thank you folks for a fantastic job. All three-work crews showed up exactly when promised, and they barely left a trace of their work when they completed their job. The nightmares that we as homeowners mentally prepare for during construction never occurred!”
- T.J., Feb. 2004

“The transformation of our home was handled superbly by Wilton, as a result we are left with an even nicer home and fading memories of the horrible fire that caused it all. We never thought the end product could be so wonderful.”
- J.W., Dec. 2003

“I wish to thank you for the job you have done on this fire, as well as for continuing a strong tradition of providing our policyholders much-needed help in an emergency.”
- P. D., Claims Manager for Mutual Assurance, March 2003

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